Gardeners Surrey Accessibility Statement
Gardeners Surrey is committed to providing an accessible and inclusive online experience for all visitors, including disabled people, older users, and those using assistive technologies. We aim to ensure that everyone in the Surrey area can research and request our gardening services with confidence and ease.
Our Commitment to Web Accessibility
We are working towards meeting the Web Content Accessibility Guidelines version 2.1 level AA. These guidelines define how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, cognitive, and motor impairments. Our goal is to make our website for Gardeners Surrey as clear, usable, and accessible as possible on desktops, laptops, tablets, and mobile devices.
Accessibility is an ongoing process, and we regularly review our website to identify areas for improvement. Where full compliance is not yet possible, we aim to provide practical alternatives so that users can still access key information about our gardening services in Surrey.
Screen-Reader and Assistive Technology Support
The Gardeners Surrey website is designed to work with common screen readers and other assistive technologies. We use clear heading structures, descriptive text, and logical page layouts so that users relying on speech output or other aids can move through our content in a predictable way.
Images that convey important information are given alternative text so that screen-reader users can understand the purpose of each image. Decorative images are marked so they can be ignored by assistive technology. We also aim to ensure that form fields, buttons, and controls on our site have clear labels or instructions, helping users to request gardening quotes or information without barriers.
Keyboard Navigation
Our website is designed to be navigable using only a keyboard, without the need for a mouse or trackpad. Users should be able to move through the main navigation, forms, and content areas using the Tab, Shift plus Tab, Enter, and arrow keys.
We work to ensure that keyboard focus is visible at all times so users can easily see which item is currently selected. Interactive elements are ordered in a logical sequence, supporting efficient navigation of our pages about gardening services across Surrey.
Readable and Clear Content
We strive to use plain, clear language to describe our gardening services in Surrey, including maintenance, planting, and outdoor care. Our content is structured with headings and short paragraphs to make it easier to scan and understand. Colour contrast between text and background is chosen to support users with low vision, and we avoid relying solely on colour to communicate important information.
Supported Browsers and Devices
The Gardeners Surrey website is designed to function on current versions of major web browsers. We aim to support a range of devices commonly used in the Surrey area, including smartphones, tablets, laptops, and desktop computers. For the best experience, we recommend using the most up-to-date version of your browser and operating system.
Ongoing Improvements
Web accessibility is not a one-off project but a continuous process. We regularly review our website content, design, and code to improve accessibility and usability. When we introduce new pages or features for Gardeners Surrey, accessibility is considered at the planning and design stages.
Contact for Accessibility Requests and Feedback
We welcome feedback on the accessibility of the Gardeners Surrey website and our online gardening information. If you experience any difficulty using our site, encounter content that is hard to access, or need information in an alternative format that better meets your needs, you can contact us.
Please provide details of the page or feature you were using, the kind of problem you experienced, and any assistive technology or device you were using. This information helps us understand the issue and work towards a suitable solution.
We take all accessibility requests seriously and will make reasonable efforts to respond and improve the accessibility of our gardening services information for users across Surrey.
